Chrome not working on Mac - This site can't be reached ERRFAILED 0 Recommended Answers 95 Replies 321 Upvotes Hi, I have not been able to access any websites on Chrome (on my Mac) for the last 3 days. /Library/Application Support/Google/Chrome - and it does take me to a bunch of folders but none of them are called 'Preferences'. For Windows 10/8.1/8/7 32-bit. For Windows 10/8.1/8/7 64-bit. This computer will no longer receive Google Chrome updates because Windows XP and Windows Vista are no longer supported.
Force-close unresponsive tabs. Sometimes, Chrome tabs lock up or freeze. In such situations, use. Select Chrome from the Apple/System bar at the top of the screen. Select Preferences. From the drop-down menu. In the left-hand column, select Settings from the list.
Summary
'Chrome not downloading files' is an issue that occurs quite frequently. Given that, here we detail all the potentials fixes for the 'Chrome won't download files' error on your computer, including simple tricks and effective tips. If you have lost files during the fix, don't worry. You can retrieve your browser history, bookmarks, and more using the professional data recovery software - EaseUS Data Recovery Wizard.
On this page, you'll find two parts of solutions - both simple & advanced to help you fix Google Chrome Not Downloading Files error. If your Chrome is now downloading files, pick any method here to ger rid of this issue on your own:
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Quick Fix | Check internet connection > Restart Chrome > Try to download files again...Full steps |
Fix 1. Do Basic Cleaning | Clear history and cache > Run Chrome cleanup tool > Reset Chrome...Full steps |
Fix 2. Uncheck Hardware Acceleration | Go to Chrome Settings > Advanced Settings > Uncheck 'Use hardware acceleration when available'...Full steps |
Fix 3. Reinstall Google Chrome | Uninstall Google Chrome in 'Apps & features' > Delete all Google folders in Registry > Reinstall Chrome...Full steps |
Fix 4. Disable Related Extensions | Open Chrome > Go to 'More' > 'More tools' > 'Extensions' > Disable downloading related extensions...Full steps |
Google Chrome Won't Download Files Anymore
'Why won't Google Chrome let me download files anymore? I used to download email attachments, pictures and music very easily. Since last week, it's no longer downloading any type of file from any website. What's the matter?'
Google Chrome is so simple and powerful that everyone loves it. But recently I found that one issue is under heated discussion on some major-related forums: Google Chrome is not downloading files!
After clicking the download button/icon on a web page, the request is not responding. Or, while selecting a location to preserve the download(s), the required download prompt box doesn't appear as usual. After many searches on the internet, Chrome fans said that they still don't find a confirmed solution to solve the problem.
How to Fix Google Chrome Not Downloading Files
According to Google Chrome Help page about how to fix file download errors in Google Chrome, if you get an error message on Chrome when you try to download apps, themes or other files, try to fix the most file download errors with the troubleshooting tips:
Part 1. Simple Tips to Fix Chrome Won't Download Files
- Make sure your Internet connection is working normally. Fix Internet stability issues if the connection is unstable
- Try to download the file later
- Contact the website owner
There, on the linked page, you can find more 'error messages' related to this problem in downloading files with Chrome, such as Chrome network failed, download blocked, no file, virus scan failed, disk full, insufficient permissions, system busy, needs authorization or forbidden. All those errors are responsible for Chrome not being able to download files.
If the easy tips above fail to solve the problem, don't get upset. There are other potential solutions provided below for you to fix the 'Chrome not downloading files' issue.
Part 2. Further Troubleshooting 'Chrome not downloading files' Error
Some people are not so lucky, they can't finish any download in Chrome. What's worse, they fail to download files without receiving a warning or error message indicating where the process went wrong. In this case, it's time to take some further measures. After reading numerous stories telling how people fix the downloading problems in Chrome, we summed up four effective solutions which I hope to be a permanent cure.
Method 1. Do Some Basic Cleaning Works
These are what you can try: clear all history and cache, run Chrome cleanup tool and reset settings to Chrome's original defaults. If you want to keep your Chrome history and cookies, you can backup or export Chrome history and cookies in advance.
To Clear history and cache in Google Chrome:
Step 1. Open Chrome on your computer and go to 'More (three dots)' > 'More tools' > 'Clear browsing data...'.
Step 2. Check the content you want to remove and click 'Clear Data'.
To Run the Chrom cleanup tool:
A Chrome cleanup tool can find and remove harmful software on your computer. Running this tool may solve the 'Chrome won't download files' issue caused by malware.
Step 1. Open Google Chrome on your computer.
Step 2. In the top right corner, click 'More (three dots)' > 'Settings'.
Step 3. Scroll down to the bottom and click 'Advanced'.
Step 4. Under 'Reset and clean up', click 'Clean up computer' > 'Find'.
Google Chrome On Mac Problems
To reset Chrome:
Step 1. Open Google Chrome on your computer.
Step 2. In the top right corner, click 'More (three dots)' > 'Settings'.
Step 3. Scroll down to the bottom and click 'Advanced'.
Step 4. Under 'Reset and clean up', click 'Restore settings to their original defaults' and then click 'Reset Settings' to confirm.
Attention, resetting Chrome will reset the browser startup page, new tab page, pinned tabs, and more. It will also disable all extensions and clear temporary data like cookies. However, other files like your bookmarks, history, and saved passwords will not be saved still. If you want to retrieve cookies but have no backup available, learn how to recover cache files in Google Chrome here.
Method 2. Uncheck Use Hardware Acceleration Option
Step 1. Go to Chrome Menu > Settings > Show Advanced Settings.
Step 2. Under System, uncheck Use hardware acceleration when available.
Step 3. Restart Chrome.
Method 3. Reinstall Google Chrome
To uninstall Google Chrome completely, first, you need to uninstall Google Chrome under Settings, then go to the registry to delete all Google folders.
To uninstall Google Chrome:
Step 1. Click the Windows icon and choose 'Settings (the gear icon)'.
Step 2. Choose 'Apps' > 'Apps & features'.
Step 3. Find and click 'Google Chrome'. Then click the 'Uninstall' button.
To delete All Google Folders in Registry:
Step 1. Press 'Windows + R' and type regedit.
Step 2. Go to 'Computer' > 'HKEY_CURRENT_USER' > 'Software'.
Step 3. Find and right-click 'Google' then choose 'Delete'.
Step 4. Go to the 'HKEY_LOCAL_MACHINE' folder and click 'SOFTWARE'.
Step 5. Find and right-click 'Google' then choose 'Delete'.
Now you have successfully and completely uninstalled Google Chrome from your computer. Go to Microsoft Store to reinstall Google and see whether the 'Chrome not downloading files' still exists.
Method 4. Disable Download Related Extensions
Disable all extensions that work as download managers since they may interfere with file downloading of Chrome.
Step 1. Open Chrome and go to 'More (three dots in the top-right corner)' > 'More tools' > 'Extensions'.
Step 2. Then you will see all the enabled extensions in your Chrome.
Step 3. Toggle the button to disable downloading related extensions. (The extension shown in the image below is irrelevant to download managers. But you can apply the very same way to disable the extension you need to turn off.)
Extra Tip for Chrome History & Bookmarks Recovery
Some of the fixing methods will restore your browser to its original defaults or delete the Google folder. If the browsing history or bookmarks were unfortunately removed. Don't panic though, we left a data recovery plan for you here, to assist you to recover Chrome history in Windows and restore Chrome bookmarks on Mac.
Since Google has a temporary folder that stores some cache files related to browsing history and bookmarks, you can use EaseUS Data Recovery Wizard, the most powerful third-party hard drive recovery software to restore missing or lost Chrome data from its temporary folder, even the folder has been deleted on a local disk.
Step 1. Select a location to scan.
Launch EaseUS Data Recovery Wizard, hover on the partition, external hard drive, USB, or memory card from which you want to perform data recovery, and then click 'Scan'.
Step 2. Select the files you want to recover.
Wait until the scanning completes. Afterward, select the lost files you want to recover. If you need, double-click the file to preview its content.
Step 3. Recover lost data.
After choosing the files, click 'Recover' and choose a location on another drive to save the recovered files.
Here we introduce multiple ways to fix Google Chrome not downloading files, including simple tips you can try first and further troubleshooting tips. Hope it works and your favorite browser is getting back to normal.
Oct 09, 2020 • Filed to: Solve Mac Problems • Proven solutions
While using Google Chrome to watch or stream YouTube videos, you may run into some problems. These could be that the videos are loading but can't play, the videos have no sound, or just a blank black screen is staring back at you. Such a situation will make you wonder why YouTube is not working on Chrome. Hence, in this article, we look at how to fix all Chrome YouTube problems.
Part 1. Why Is Youtube Not Working on Chrome
As said above, watching videos on YouTube in Chrome might lead you to encounter some Google Chrome YouTube problems, such as:
- YouTube is not working in Chrome Mac could be because the Chrome browser is outdated. If not, then cache and cookies problems on Chrome could be causing the videos not to play.
- YouTube not working on Chrome in Windows OS. There are several reasons why YouTube fails to play videos when using Google Chrome on Windows. It could be due to an outdated browser/ Flash Player plugin or conflicts between two different plugins installed.
- YouTube may also fail to work in Chrome on Android devices because of old browser versions or poor internet connection.
- YouTube fails to work in Google Chrome on iPads as well. Mostly when you are using an outdated Chrome browser. Videos embedded in other websites can also cause YouTube not to play on Chrome.
- YouTube not working on Chromebook is yet another instance. The buildup of cache and cookies lead YouTube videos not playing in Chrome. Another cause is the conflict between extensions and plugins.
- Ubuntu users also encounter YouTube, not loading in Chrome problems. As always outdated software or browser and plugin conflicts cause the issue.
- YouTube videos with high definition may not play in Chrome. You want to watch the best quality of videos that there is on YouTube. Unfortunately, Chrome is not always able to play such H-D videos without any glitches.
Part 2. Solutions to YouTube Not Working on Chrome
Now that you know what could be causing Chrome YouTube problem on your gadget, let us look at ways to solve it.
1. Restart Chrome
- Search for and open Control Panel on your computer.
- In the top-right search box, type Task Manager. Then tap on View running processes with Task Manager.
- In the top-right search box, type Task Manager. Then tap on View running processes with Task Manager.
- Finally, restart Chrome. You can then check if the video on YouTube is playing.
2. Update Chrome
- In the Chrome app on the upper right-hand corner, tap on the three dots. Select Help, then click on About Google Chrome.
- Unless Google Chrome is up to date, you will see an Update button. Click on it to get the latest version of Chrome.
- In the top-right search box, type Task Manager. Then tap on View running processes with Task Manager.
3. Clear cookies and cache
When you don't clear your browsing data in a long time, cache and cookies build up. These not only cause Chrome not to play YouTube video problems. It also uses up a large amount of your storage space. Below are the steps to get rid of cookies and cache.
- On Google Chrome, tap on Ctrl + H to view the app's history.
- From the left panel, click on Clear browsing data.
- Next, ensure that you select the 'beginning of time' under Obliterate the following items. Also make sure to check-mark the Browsing history, Download history, Cookies, and other sites and plugin data, Cached images and files, Autofill form data, and Passwords.
- You can now click on Clear browsing data to rid your device of all the additional built-up data.
- Finally, to save the changes made, close the browser, and reboot your computer.
4. Disable extensions
Browser extensions have been used to simplify browsing tasks. But when You discover YouTube won't play on Chrome, then the extensions have to be checked.
To find out if YouTube videos not playing on Chrome is caused by any of your installed extensions, you will have to use the incognito mode.
- On the top right, click on the three dots. A menu opens.
- The third option on the menu is 'New Incognito window.' Click on it. You can also use the short cut option 'CTRL + SHIFT + N.'
- Open YouTube. If the site works just fine, then you can now check on the extensions that could be affecting it.
- Click on the three dots on the extreme top right.
- On the drop-down menu that appears, find more tools tab. Click on it.
- under it, you'll find the extensions tab. Click on it.
- This tab opens into a new browser tab showing all the extensions installed. The lower left has the 'details' and 'remove' buttons. The lower right has a push slider that you can use to enable or disable an extension if you don't want to get rid of it completely.
5. Disable hardware acceleration
You can find the hardware acceleration option in the advanced drop-down list under the settings tab. But what is the purpose of the hardware acceleration you ask?
Hardware acceleration in Google chrome is a feature that allows it to access your device's graphics hardware. It will enable Chrome to work faster with graphical processes, thereby improving your overall user experience.
However, different device configurations create different scenarios. If your device is not compatible with Chrome's hardware acceleration feature, graphical elements are displayed incorrectly, or they can even fail to be displayed. It is where you find YouTube videos won't play on Chrome.
To solve the issue:
- Click on the three dots on the top right.
- Go down to the settings tab and click on it.
- A new settings tab opens. Scroll down to the bottom end. You'll find an advanced tab.
- Click on the advanced tab. An extension of the settings menu appears.
- Scroll down to find the 'system' category. The second option under it is 'Use hardware acceleration when available.'
- Disable the hardware acceleration option.
Now open YouTube and see how it works.
6. Update video drivers
Outdated video drivers on your device can also cause YouTube videos not playing on Chrome. Updating video drivers can, therefore, solve the problem.
You can choose to update video drivers manually or with the use of third-party software. Manually updating video drivers needs you to be tech-savvy as it can get technical. The use of third-party software is usually the go-to solution for the average user.
Depending on the device, there are various third-party software available, e.g., Drive Easy
Some laptop brands like HP come with their Driver update tools and also have sites for the same.
7. Turn on JavaScript
What is JavaScript, you wonder? Well, JavaScript is code in most modern sites that facilitates the functionality of visual elements such as videos. When YouTube videos won't play on Chrome, chances are JavaScript is disabled on your browser's site settings.
To allow JavaScript on Chrome:
- Click the three dots on the top right and go to settings.
- Scroll down to the advanced tab and click on it.
- Under the privacy and security section, you'll find the site settings tab.
- Click on it. Another menu opens with the permissions category.
- Under permissions, find the JavaScript tab. Click on it to open another menu.
- Under the JavaScript menu, you can decide to use the slider to allow JavaScript for all sites or include YouTube on the JavaScript permitted category of websites. You do so by simply clicking on add and entering YouTube's web URL, i.e., www.youtube.com
With these solutions, you should have your YouTube videos playing, especially for windows users. They are easy to learn too. Just follow the images and instructions.
YouTube Not Working on Mac?
Part 3. Mac Solutions to YouTube Not Loading on Chrome
The Chrome YouTube problem also affects you even when using the macOS. Below are some of the common ways you can solve YouTube not working on Google Chrome issue on a Mac.
1. Check the Internet connection
Where the Internet is concerned, you may have not turned on Wi-Fi or connected to Ethernet. It is usually the first issue causing YouTube videos not playing on Chrome. On your MacBook:
- Go to the Wi-Fi network icon in the top right area.
- Turn Wi-Fi on.
- Select the hotspot you want to connect.
As for the Ethernet connection, check on both the port going to your laptop and the side from the source to ensure the cable is secure. Your router should also have access to power to make sure it is on.
2. Sync Date & Time
Chrome can be out of sync with the date and time settings on your computer, resulting in Chrome YouTube problems. On your Mac computer:
- Go to the Apple menu
- Click on the System preference tab and go to date and time.
- With an internet connection, you can set the date and time to automatic.
You can also set your time zone.
3. Reset the router
When the IP settings on your router have a problem, then YouTube won't play on Chrome. You can reset your router to solve the issue by pressing the reset button on your router.
4. Reboot the Mac
Google Chrome Download Not Working
It also means restarting your Mac. Restarting your Mac will automatically reset any network issues connected to the drivers and related software. To do this:
- Click on the Apple menu.
- Under the Apple menu is the restart button. Click on it.
5. Update the Mac OS
YouTube may run incorrectly due to an outdated Mac OS. To update the OS:
- Under the Apple menu, click on system preferences.
- Under system preferences, click on the software update.
- A window opens. Click on the update now.
Part 4. How to Recover Downloaded YouTube Videos
Tracing old downloaded videos from YouTube again can be very tough since videos with sensitive information are mostly deleted. Hence, locating them is impossible; however, with the use of a robust data recovery software, Recoverit Data Recovery Mac you can always recover it.
Therefore, here we are going to take a look at the Recoverit data recovery tool to get back your lost videos.
Recoverit - The Best Word File Recovery Software
- Recover Word documents from all storage devices like Mac.
- Recover 1000+ types and formats of files in different situations.
- Scan and preview the files before you recover them from MacBook hard drive.
Recover your lost data with Recoverit with these easy steps
Step 1: Select the Location
As you will launch Recoverit 8.0 Data Recovery application, you would be asked to choose a location to scan. This can be any internal partition, folder, or an external device. You can also browse to a specific location from where you have lost your video as well.
Step 2: Scan the Location
Google Chrome Not Responding 2019
As Recoverit would perform an extensive scan on the selected location, simply wait for a while. You can view the progress of the scan from an on-screen indicator.
Step 3: Preview and Recover
In the end, all the recovered data will be categorized according to their file system. You can go to any folder from the left or look for your videos from the search panel as well. The interface will let you preview the extracted videos right away. Just select the files you wish to extract and click on the 'Recover' button to save them.
Note:
For Mac OS X High Sierra, the process above might have issues due to restrictions where the built-in system drive can't be accessed. It is the System Integrity Protection, and it first needs to be disabled for Recoverit Video Recovery software to recover videos from your drive.
Chrome Does Not Download
To do so:
- Boot OS X into Recovery mode by first, restarting your Mac. Hold down Command + R simultaneously.
- Then once OS X utility screen appears, pull down the menu and select 'terminal'.
- In the window that appears, type 'csrutil disable.' Press enter and restart your computer.
You can now follow the Recoverit Video Recovery software steps shown before.
Why Is Google Chrome Not Responding
Conclusion
Chrome is used in major operating systems, i.e., Windows and macOS, and hence, this article seeks to make it easy for everyone to find a way out of Chrome YouTube problems. So, if you ever get stuck, or unfortunately lose your cherished videos, go ahead and read the article to know about Recoverit video recovery software. So, next time when YouTube won't play on Chrome, go back to the article above and use it as a reference guide.
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